Last Updated: [Insert Date]

 

Welcome to [Salon Name]. By accessing our website, booking an appointment, or receiving services from us, you agree to the following Terms & Conditions.

 

Please read these carefully before making a booking.

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1. About Us

 

 

[Salon Name]

[Business Address]

[City, Postcode]

Email: [Insert Email]

Phone: [Insert Phone]

 

These terms govern your use of our website and services.

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2. Appointments & Bookings

 

 

Appointments can be made through our website, booking system, or by contacting us directly.

 

By making a booking you agree that:

 

• You are at least 16 years old, or have permission from a parent or guardian

• The information you provide during booking is accurate

• You will attend your appointment at the scheduled time

 

 

We reserve the right to refuse or cancel appointments where necessary.

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3. Deposits & Payments

 

 

Some treatments may require a deposit or full payment at the time of booking.

 

Payment methods accepted may include:

 

• Debit or credit card

• Online payments

• Cash or card in salon

 

 

Prices are listed on our website and may change at any time without notice.

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4. Cancellations & Missed Appointments

 

 

We kindly request at least 24 hours’ notice for cancellations or rescheduling.

 

• Cancellations with sufficient notice may have deposits transferred to a new appointment.

• Cancellations within 24 hours may result in the loss of the deposit.

• No-shows may be charged the full treatment cost.

 

 

This policy helps us manage appointments fairly for all clients.

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5. Late Arrivals

 

 

If you arrive late for your appointment:

 

• Your treatment time may be shortened

• The full treatment cost may still apply

 

 

If you are significantly late, we may need to reschedule your appointment.

 

 

 

6. Health & Medical Information

 

 

Certain treatments require consultation before the service.

 

You agree to inform us of any:

 

• Medical conditions

• Allergies

• Skin sensitivities

• Pregnancy

• Medications that may affect treatment

 

 

Failure to disclose relevant information may affect treatment results and safety.

 

We reserve the right to refuse treatment where we believe it may not be suitable.

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7. Treatment Results

 

 

Results may vary between individuals depending on skin type, lifestyle, and aftercare.

 

While we aim to achieve the best possible results, we cannot guarantee specific outcomes.

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8. Gift Vouchers

 

 

Gift vouchers:

 

• Cannot be exchanged for cash

• Must be used before their expiry date

• Are non-refundable

 

 

Lost or stolen vouchers may not be replaced.

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9. Courses & Packages

 

 

Pre-paid treatment packages:

 

• Must be used within the stated validity period

• Are non-refundable once started

• May be transferable at the salon’s discretion

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10. Personal Belongings

 

 

We are not responsible for loss or damage to personal belongings brought into the salon.

 

11. Website Use

 

 

All content on this website including:

 

• Text

• Images

• Branding

• Design

 

 

is the property of [Salon Name] and may not be copied, reproduced or distributed without permission.

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12. Privacy

 

 

Your personal information will be handled in accordance with our Privacy Policy, available on this website.

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13. Changes to Terms

 

 

We reserve the right to update these Terms & Conditions at any time. Updated versions will be published on our website.

 

 

14. Contact

 

 

If you have any questions about these Terms & Conditions please contact:

 

[Salon Name]

Email: [Insert Email]

Phone: [Insert Phone]