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Privacy Policy

A legal disclaimer

Last Updated: [Insert Date]

 

At [Salon Name], we are committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal information when you visit our website, make a booking, or contact us.

 

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

 

 

[Salon Name]

[Business Address]

[City, Postcode]

Email: [Email Address]

Phone: [Phone Number]

 

We are the data controller responsible for your personal data.

 

2. What Information We Collect

 

 

We may collect the following personal information:

Personal Details

 

 

  • Name

  • Email address

  • Phone number

  • Billing address

Appointment Information

 

 

  • Services booked

  • Appointment history

  • Preferences

 

Health & Safety Information

 

 

Some treatments require us to collect limited health information to ensure treatments are safe.

 

This may include:

 

  • Allergies

  • Skin conditions

  • Medical conditions relevant to treatments

 

 

This information is only collected when necessary and with your consent.

 

 

Website Information

 

 

When visiting our website we may collect:

 

  • IP address

  • Device information

  • Website usage data via cookies

 

3. How We Use Your Information

 

 

We use your information to:

 

  • Process and manage appointments

  • Communicate appointment confirmations and reminders

  • Deliver safe and suitable treatments

  • Process payments

  • Respond to enquiries

  • Improve our services and website

 

 

If you opt in, we may also use your details to send:

 

  • Promotions

  • Offers

  • Beauty tips or updates

 

 

You can unsubscribe from marketing at any time.

 

4. Lawful Basis for Processing

 

 

Under UK GDPR we process your data under the following legal bases:

 

  • Contract – to provide booked services

  • Legal obligation – for financial records

  • Legitimate interests – to run and improve our business

  • Consent – for marketing communications and health information where required

 

5. How We Store and Protect Your Data

 

 

We take appropriate security measures to protect your personal data.

 

Your information may be stored securely through trusted platforms such as:

 

  • Online booking systems

  • Payment processors

  • Secure email systems

 

 

We only keep your information for as long as necessary to provide services or meet legal requirements.

 

6. Sharing Your Information

 

 

We do not sell or rent your personal data.

 

Your information may be shared with trusted service providers such as:

 

  • Booking software providers

  • Payment processors

  • Website hosting providers

 

 

These providers only process data on our behalf and are required to keep it secure.

 

7. Cookies

 

 

Our website may use cookies to improve your browsing experience and analyse website traffic.

 

Cookies may be used to:

 

  • Remember user preferences

  • Analyse website performance

  • Improve website functionality

 

 

You can control cookie settings through your browser.

 

8. Your Data Rights

 

 

Under UK data protection law, you have the right to:

 

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your personal data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

 

To exercise these rights please contact us at:

 

[Insert Contact Email]

 

9. Third Party Links

 

 

Our website may contain links to third party websites (for example Instagram or booking platforms). We are not responsible for the privacy practices of those websites.

 

 

10. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

Contact

 

 

If you have any questions about this Privacy Policy or how we handle your data, please contact:

 

[Salon Name]

Email: [Insert Email]

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